Your privacy matters deeply to us. This policy explains exactly what we collect, why, and how we protect it.
1. Information We Collect
We collect information you provide directly to us when you: • Book a session (name, email, phone, health concerns, goals) • Fill out an intake form • Contact us by email • Subscribe to updates We may also collect non-personal data automatically (browser type, pages visited) through standard analytics tools.
2. How We Use Your Information
We use your information to: • Confirm and manage your bookings • Send appointment reminders and confirmations • Prepare for your session • Communicate with you about your sessions • Improve our services We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Health Information
Health information shared during the intake process and sessions is treated with the highest level of confidentiality. This information is used solely to provide the services you have requested and is never shared without your explicit consent.
4. Data Storage and Security
We use industry-standard security measures to protect your data. Payment information is processed securely through our payment provider (Stripe) and is never stored on our servers.
5. Third-Party Services
We use trusted third-party services including scheduling software (Cal.com), email (Resend), and payment processing (Stripe). Each of these services has its own privacy policy governing how they handle your data.
6. Cookies
Our website uses cookies to improve your experience. You can control cookie settings in your browser. Disabling cookies may affect some website functionality.
7. Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Opt out of marketing communications at any time To exercise any of these rights, contact us at hello@ineedawhin.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please email us at hello@ineedawhin.com.